Terms & Conditions

1. The present website is the property of the company FRESH FORMULA S.A. , a société anonyme company with registered company number 085835902000, whose registered address is at :
1st Klm Lavriou Ave
Koropiou - Markopoulou
19400, Koropi, Attica

2. The present website contains copyrights and intellectual property rights, as well as trademark rights. The sole owner of these rights is FRESH FORMULA S.A. Any breach of these rights is punishable according to the provisions of Greek and European Legislation regarding the protection of intellectual and industrial property. All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of FRESH FORMULA S.A and/or our affiliates, and is protected by Greece and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered trademarks of FRESH FORMULA S.A., and/or our affiliates in Greece and are protected by Greece and international trademark laws. Neither the Content nor the Trademarks and any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

3. The present governs the terms and conditions of the use of the website, which the user is kindly requested to read carefully. The use of the website is considered as acceptance of the terms of the present. If a user does not agree with the present terms, he/she is kindly requested not to use the website. ]

4. FRESH FORMULA S.A. maintains the right to modify the present website, as well as the present terms and conditions, at any time, without prior notice or to prevent the users from accessing the website for significant reasons. Therefore you are kindly requested to frequently visit and read the contents of this page. Continuing the use of the website after the above mentioned modifications shall be considered as acceptance of these amendments.

5. FRESH FORMULA S.A. has made any possible effort in order to include in its website correct and right information about all its products and, in general, content that is not out of date, especially as far as the certain area of enterprise is concerned. FRESH FORMULA S.A. does not guarantee the accuracy, responsibility and completeness of the information contained in the website and is in no position to guarantee that the website will be constantly operational, without omissions, errors, delays or viruses. By consequence, FRESH FORMULA S.A. cannot be held liable for any damage that may incur, directly or indirectly, to the user from accessing or failing to access the website, including any viruses that might have been transferred, or other information or material available from the website, regardless of whether such damage is caused by any fault or negligence of FRESH FORMULA S.A or not.

6. The user of the website is exclusively responsible for its legal use. It is forbidden for the user to send or broadcast illegal material through this website and/or any material breaching the rights of a third party (i.e intellectual and industrial property rights, as well as confidentiality rights and the protection of personal data) and/or material that is false, threatening, abusive, insulting. In addition, it is forbidden to use or broadcast encoded material, as well as to place advertising material. The use of this website for illegal purposes entails civil and penal liabilities. The user agrees that FRESH FORMULA S.A. bears no responsibility whatsoever for such material hosted on the website. We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (i) frame or utilise framing techniques to enclose the Site or any portion thereof (ii) modify or download the Site or its contents (except caching or as necessary to view content); (iii) make any use of the Site or its Content other than personal use; (iv) create any derivative work based upon either the Site or its Content; (v) collect account information for the benefit of another party; (vi) use any meta tags or any other "hidden text" utilising our name or the Trademarks; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
We also grant you a limited, revocable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to our Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorised use by you of the Site terminates the limited license set forth without prejudice to any other remedy provided by applicable law.

7. The user may use the contents of the website only for personal non-commercial purposes (for example, reading and printing, but not copying or photocopying it). It is forbidden to republish and generally reproduce and broadcast this material in any form, partially, entirely or in summary, in the original form or translation of it or in any other version, or to modify it in any way without a prior written consent by FRESH FORMULA S.A.

8. Representations and Warranties; Limitation of Liability
The site is presented "as is." we make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, noninfringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable. You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-site links on the site; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party sites; (f) any inaccuracies, omissions or misleading, false or deceptive statement in the content; or (g) events beyond our reasonable control. further, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the site regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred sterling as applicable or the value of the goods ordered whichever is greater. Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law.

9. Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

10. Jurisdiction
Any dispute deriving from the present agreement shall be under the exclusive jurisdiction of the Athens Courts of Justice (Greece).

11. We may revise this General Terms and Conditions and the Personal Data Management Policy from time to time. If we decide to change them, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this webpage.


Personal Data Management Policy

FRESH FORMULA S.A. considers it obligation to protect the personal data of its web site visitors, and believes that it is very important for its reputation to use the personal data in a responsible manner. Therefore, it has adopted and is implementing the present Personal Data Management Policy, aiming at informing the company site visitors about the kind of personal data that might be collected, as well as the purposes for which this data may be used. The Personal Data Management Policy may be amended at anytime. Therefore, we advise you to frequently visit the relevant web page.

2. Type and use of the data collected

2.1. If you are under 18 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for minors and we do not knowingly collect personally identifiable information from any person under 18 years of age. If you are under 18 years of age and have any questions or concerns about this Site, please seek guidance from a parent or responsible adult.

2.2. The extent and type of the information we receive from you on our website depends on your actions during your visit at the website in question:
a) If you visit our website in order to read or download information, the data we collect - such as the Internet domain you are connected to, the time and date of accessing the website, and the Internet link through which you were redirected to our website - is being used exclusively for statistical purposes and in order to help us make the website easier for you to use. However, this data is unreadable at personal level. That is, they are not connected to any name, address or other readable personal data. Your personal data is being used in order for us to provide you with personal services and only under the condition that you have provided us with this information. For example, if you send us an e-mail asking for information, we will use this e-mail address in order to respond to your request. The information we collect will be maintained only for the period of time necessary for us to satisfy your request or for as long as the law requires. Personal data shall not be disclosed to a third party without your prior explicit consent.
b) As long as the e-shop is concerned, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, and maybe credit card number and expiry date. Please note you may be transferred to a third party service provider's website in order to submit this information. Sensitive information is not generally sought through this Fresh Line Site. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it in accordance with the Privacy Policy. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases through the e-shop. To protect your personal information, users registering at this Site must also enter a user name and password. Prior to your submission of your personally identifiable information to this Fresh Line Site, you will be asked whether you consent to the processing and transfer of your personal information. If you consent, in addition to the essential service related announcements that we will send you, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, cosmetics tips or promotions. For example, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. We will also assume that you have indicated your consent to opt-in if you have given us your details when placing an order without opting-out by un-ticking the consent boxes. If you prefer not to receive such Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, you may opt out of receiving future communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking the "unsubscribe" link at the bottom of each Communication e-mail you receive. Please note that this opt-out only applies to Fresh Line Site Opt-in Communications and does not apply to communications to serve you.

2.3 We may share your personally identifiable information with our affiliates and other divisions of our company that distribute and market Fresh Line products (the "Group Companies"). Group Companies may use this information in accordance with this Privacy Policy. We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organisations for credit fraud protection and risk reduction.

2.4. If you elect to participate in any promotions, surveys, questionnaires or other events during your visit to our Fresh Line Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Site is not responsible for, and disclaims all liability for, any use of the information you choose to provide to such third parties.

2.5 We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing products and marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners. We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information. You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by calling us to +30 210 6022242-3.

3. Cookies (small text files) The visitors of the website should be aware of the fact that, upon reading the pages of the website, information of nonpersonal nature may automatically be collected in the form of small text files (cookies), which are being used to identify the visitors of the website and facilitate its use. Most Internet browsers identify when a cookie (small text file) is being provided and offer you the possibility of disabling it, although disabling the cookie will not allow you to enjoy the website to its full extent. These cookies will expire when you place an order. In addition, there are advertising banners that might be placed on the website. These ads have been created and provided by third parties and may install cookies on your computer gathering information about you and how you use the Internet.
FRESH FORMULA S.A. shall not be held responsible for the personal data collected through the above-mentioned ads, since the present Personal Data management policy does not apply in them.
We may also use IP addresses to analyze trends, administer the Fresh Line Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
When you visit this Fresh Line Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Fresh Line Site and personalise your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information. Some of our other business partners and service providers may also use cookies on their sites. For example, you may have clicked through to our Site from one of their sites. We have no access to, or control over, these cookies and do not accept any responsibility for such third party cookies. Please refer to the privacy policies posted on the applicable third party website to understand the third party's use of cookies and your options relating to those cookies.

4. Links
Our site contains links to other sites. FRESH FORMULA S.A. shall not be held responsible for the content and the Personal Data Management Policy applied by them nor for the potential use of your personal data by those sites. For this reason, we advise you to carefully read the Personal Data Management Policy they implement before using them in any way. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other Sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit.

5. Security
FRESH FORMULA S.A. has safety clauses for the protection of your personal data against inappropriate use, loss, alteration or unintentional distraction. The members of our staff having access to this data have been properly trained to uphold the confidentiality of such information. Nevertheless, given the fact that Internet transmissions cannot be absolutely secure, FRESH FORMULA S.A. cannot guarantee the integrity and security of this information during transmission and the data is being transferred at the sender's own risk. After the reception of the personal data, FRESH FORMULA S.A. shall take any and all appropriate measures for their integrity and security.

+30 210 6022242-3

Back to Top